Soft Skills
CRM
Crew Resource Management (CRM) training is required for all crew members operating under a Part 135 or Part 121 certificate. It teaches vital non-technical skills which have been instrumental in reducing the global accident rate in recent decades.
SMS
Safety Management Systems (SMS) training is aimed at those wanting to pursue a career as a Safety Officer. All aviation organisations are required to have a safety management system function commensurate with the size of the organisation.
QA
Quality Assurance (QA) training is aimed at those wanting to pursue a career as a Quality Assurance Officer. All aviation organisations are required to have a quality assurance function commensurate with the size of the organisation.